Shipping and returns

Shipping policy & returns

We ship all of our orders from our warehouse in Dubai, UAE on every Thursday of the week.

All orders are shipped with Fetchr with whom we have a very strong strategic partnership and who are a very reliable logistics partner.

We deliver our Products to all Countries and mainly UAE.

Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. Orders placed after 3pm shall be processed on next working day.

UAE Delivery Fees will be a Flat Rate of AED: 20 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details. Courier company will try to contact you via telephone number provided before arranging delivery. If unable to contact courier company will return the parcel to F.O.R Group LLC and we will then try to contact you and arrange another delivery.

All local shipments are delivered by Fetchr and come with standard track & trace.

Shipments to other countries will be handled by DHL.

Returns:

The Flavour Nation - FOR Group LLC can only accept returns of unopened products and only if these products were delivered incorrectly. In that case, the customer can return the product and provided the product is unharmed, exchange the product for another or receive a refund. Other returns are not accepted.

 

Returns can be sent to:

 

The Flavour Nation - FOR Group LLC.

Villa Myra – Street 2 – Jumeirah Village Circle

Dubai, UAE